Shipping Policy

Last updated: October 2025

At Hridaya Calm, we take great care to ensure your wellness products reach you safely and on time. Please read our shipping policy below to understand how your orders are processed and delivered.

1. Order Processing

  • All orders are processed within 2–3 business days after confirmation of payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an email or WhatsApp update once your order has been dispatched.

2. Shipping Locations

  • We currently ship across India through trusted courier partners.
  • For remote or out-of-service areas, delivery times may vary.

3. Delivery Timeline

  • Once dispatched, orders typically reach you within:
    • 3–7 business days for metros and major cities.
    • 7–10 business days for other locations.
  • Delays may occur due to weather, courier issues, or unforeseen circumstances.

4. Shipping Charges

  • Free shipping on orders above ₹ 995.
  • A flat shipping fee of ₹ 70 applies to orders below ₹ 995.
  • Charges (if any) will be clearly shown at checkout before you confirm your order.

5. Order Tracking

  • Once your order is shipped, you’ll receive a tracking link via email or SMS.
  • You can also contact us at hello@hridayacalm.in or through Instagram/WhatsApp for updates.

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